Guides to the Home Affairs steps
Plain-English, numbered steps for the tasks most visa applicants meet, each written from the Department of Home Affairs’ own current pages. Each guide links its sources and shows the date we checked them.
Checked on 22-10-2026.
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ImmiAccount
Create an account, choose individual or organisation, log in, and change your password, email or secret questions.
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VEVO visa check
See your current visa, its expiry date and its conditions using the Department’s VEVO service.
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Change of address with Home Affairs
Tell the Department your new address, phone number or email so it can keep contacting you about your application.
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Visa health examination
Find your HAP ID and referral letter, book the examination, and know what to bring to the appointment.
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Biometrics appointment
How to give your fingerprints and face image, what to bring, and what happens at the appointment.
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Form 956: appointing a representative
How the Department is told that a migration agent or lawyer acts for you, and how to end that appointment.
These guides are general information, not legal advice. If a step does not work as described, or your application has run into trouble, talk to us.