Change of address with Home Affairs

Change your residential or postal address in ImmiAccount

1. 1

   Log in to ImmiAccount.

2. 2

   Next to your application, select the “+” icon to open the application details.

3. 3

   Select “Update details”, then “Change of address details”.

4. 4

   Choose the applicant from the drop-down menu.

5. 5

   Tick “Residential address” or “Postal address”.

6. 6

   Enter the new details and select “Submit Form”.

Change your phone number in ImmiAccount

1. 1

   Log in to ImmiAccount and select the “+” icon next to your application.

2. 2

   Select “Update details”, then “Change of contact telephone numbers”.

3. 3

   Choose the applicant from the drop-down menu and enter the new phone number or numbers.

4. 4

   Select “Submit Form”.

Change the email address on your application

1. 1

   Log in to ImmiAccount and select the “+” icon next to your application.

2. 2

   Select “Update details”, then “Change of email address details”.

3. 3

   Choose the applicant from the drop-down menu and enter the new email address.

4. 4

   Select “Next”, then “Submit Form”.

5. 5

   Open the email the Department sends you and select the link in it to confirm the new address.

• To make sure the Department’s emails reach you, add “homeaffairs.gov.au” to your safe senders list and check your junk or spam folder.
• Changing the email address on your ImmiAccount login is a separate task. See our ImmiAccount guide.

If you have not used ImmiAccount before

1. 1

   Create an ImmiAccount (see our ImmiAccount guide).

2. 2

   Try to import your application into the account. If that works, use the steps above.

3. 3

   If you cannot import your application, send your new details using the Department’s “Update contact details” form. The Department says it updates contact details within 14 days.