Visa health examination

Find out whether you need examinations and get your HAP ID

1. 1

   Log in to ImmiAccount and select the “+” icon next to your application.

2. 2

   Select “View details”, then “Health assessment”.

3. 3

   If “Organise health examinations” shows, you need to arrange your examinations.

4. 4

   Find your HAP ID. If you applied online, it is in the Referral Letter you download from ImmiAccount. If you applied on paper, or cannot make the Referral Letter, it is in your Health Examination List letter.

• If you cannot have the examinations within the time in your Request for Health Examination letter, tell the Department by attaching details in ImmiAccount.
• For some visas you can do the examinations before you apply, using the Department’s My Health Declarations service to get a HAP ID. Results are generally valid for 12 months, so a long delay in processing may mean doing them again.

Book in Australia

1. 1

   Go to Bupa Medical Visa Services, the Department’s migration medical services provider, and book online with your HAP ID.

2. 2

   If you have no internet access, or you need a Carer visa assessment or a fitness to depart or travel assessment, call Bupa on 1300 794 919 instead.

3. 3

   If you cannot attend, cancel or change the booking as soon as you can, using “Modify/Cancel Booking” or by phone. You need the HAP ID to do this.

Book outside Australia

1. 1

   Find a panel physician or clinic near you using the Department’s offices and locations page. You must be examined by one of the Department’s approved panel physicians or clinics.

2. 2

   Contact the clinic, quote your HAP ID, and ask what the examination will cost.

What to bring to the appointment

1. 1

   Bring a valid passport in its original form. Photocopies and digital copies are not accepted.

2. 2

   Bring your HAP ID, together with your Referral Letter or Health Examination List letter. The clinic cannot find your case without the HAP ID.

3. 3

   Bring your glasses or contact lenses if you wear them, any specialist or medical reports for known conditions, and any earlier chest x-rays.

• If you do not have a valid passport, ask your visa processing officer for advice before you book. The Department accepts some other documents in limited cases.
• You pay for the examinations, any extra tests or treatment, and courier fees. Refugee and Special Humanitarian Program applicants (subclasses 200 to 204) do not pay.

After the examination

The clinic records the results and sends them, with a recommendation, to the Department. The clinic will not tell you whether you meet the health requirement. In some cases the Department sends the case to a Medical Officer of the Commonwealth, who may ask for more information or further examinations. Your visa processing officer will tell you if more examinations are needed. The clinic can tell you whether it has submitted your results. If you applied online, you can follow health processing in ImmiAccount under “View health assessment”.