Welfare Support Worker ANZSCO

Where these jobs are in Australia


Source from: https://labourmarketinsights.gov.au/occupation-profile/welfare-support-workers?occupationCode=4117


Job Summary of this Unit Group:

Welfare Support Workers provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.


Requisite Education:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)


Whether the Education can be substituted with experience:

  • Yes, at least three years of relevant experience may substitute for the formal qualification.
  • In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.


Detailed Tasks:

  • assessing clients’ needs and planning, developing and implementing educational, training and support programs
  • interviewing clients and assessing the nature and extent of difficulties
  • monitoring and reporting on the progress of clients
  • referring clients to agencies that can provide additional help
  • assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
  • liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
  • supervising offenders on probation and parole
  • assisting young people to solve social, emotional and financial problems
  • preparing submissions for funding and resources, and reports to government bodies and other agencies


411711 Community Worker ANZSCO

Facilitates community development initiatives and collective solutions within a community to address issues, needs and problems associated with recreational, health, housing, employment and other welfare matters.

Skill Level: 2

Skilled Occupations List: Short Term


  • Community Development Officer
  • Community Support Worker
  • Housing Officer


411712 Disabilities Services Officer ANZSCO

Works in a range of service units which provide education and community access to people with intellectual, physical, social and emotional disabilities.

Skill Level: 2

Skilled Occupations List: Short Term


411713 Family Support Worker ANZSCO

Assists the work of Social Workers and Welfare Workers by providing services and support to families.

Skill Level: 2

Skilled Occupations List: Short Term


411714 Parole or Probation Officer ANZSCO

Supervises offenders who have been placed on probation by court order or released conditionally from corrective service institutions.

Skill Level: 2

Skilled Occupations List: N/A


411715 Residential Care Officer ANZSCO

Provides care and supervision for children or disabled persons in group housing or institutional care.

Skill Level: 2

Skilled Occupations List: Short Term


411716 Youth Worker ANZSCO

Assists young people as individuals or groups to solve social, emotional and financial problems in an agency framework.

Skill Level: 2

Skilled Occupations List: Short Term

Alternative Titles:

  • Youth Officer
  • Youth Support Worker


  • Juvenile Justice Officer
  • Youth Accommodation Support Worker
  • Youth Liaison Officer


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